Returning guest context
Review preferences and previous stays before assigning a room.
Boutique Hotels
Thoughtful service. Remembered details.
Connect guest preferences, arrival preparation and branded direct booking for your boutique hotel.
Returning guest contextPrepared arrivals
Built around your day
Everyday work, connected.
Make personal service easier to repeat. Keep guest preferences, current requests and room preparation connected across the people delivering the stay.
Prepared arrivals
Give reception and housekeeping the request context relevant to the guest’s next visit.
Direct-booking presentation
Show the rooms and experience in a booking flow connected to your website.
Service follow-through
Keep current requests visible when different staff members handle a guest during the stay.
How it works
From preference to prepared arrival.
- Step 1
Review the guest
Start with the profile, current reservation and preferences.
- Step 2
Prepare the stay
Coordinate the room and any requests with the team delivering them.
- Step 3
Carry the context forward
Use the completed stay as part of the preparation for a return visit.
A closer look
Make the next welcome feel familiar.
A shared profile puts useful details beside the current stay. Reception and housekeeping can prepare with the same guest context.
See this workflow in a demoA few useful answers.
What to know about boutique hotels.
Start with the daily workflow on this page. Review the related modules and confirm the plan and integration scope for your property.
Collect room types, rate plans and available reservation exports. Agree import scope and training before choosing a go-live date.
Bring a typical arrival, checkout or reporting task. Sample records help the team walk through your process.
Keep your operation connected.
Explore solutionsProduct
Guest Profiles
Bring stay history, preferences and requests into a connected guest profile.
ProductBooking Engine
Let guests choose rooms, check availability and complete a reservation through your property’s booking page or embedded website widget.
ProductHousekeeping
Give reception and housekeeping one clear reference for dirty, clean and inspected rooms, with maintenance blocks kept in view.
See Lodge Deck in action
See LodgeDeck at your property.
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