Arrival preparation
Review arriving guests, booking sources and assigned rooms before the rush at reception.
Front Desk
Welcome guests. Stay a step ahead.
Coordinate arrivals, departures, in-house guests and room assignments in a focused front-desk workspace.
Arrival preparationCheck-in context
Today’s arrivals
SA
Samuel AdeyemiRoom 101 · 6–8 Oct
Room ready
Check in guest
Built around your day
Put it to work for your team.
Arrivals rarely happen one at a time. Give reception the room, guest and payment context to handle each welcome with confidence.
Check-in context
Keep the reservation, room readiness and guest information available while welcoming a guest.
Changes during a stay
Review room moves, extensions and walk-in reservations with the same operational context used by the rest of the team.
Departure handover
Review balances and departure status, then hand the room back into the housekeeping workflow.
How it works
Prepare. Welcome. Hand over.
- Step 1
Prepare the shift
Review arrivals, departures and unassigned stays before opening the desk.
- Step 2
Welcome and serve
Follow the reservation into room assignment and check-in, keeping requests attached to the guest record.
- Step 3
Close the stay
Review the folio and checkout details before handing the room to housekeeping.
A closer look
A calmer arrival rush.
See who is arriving, which room is assigned and what still needs attention. Follow the same stay through changes and departure.
See this workflow in a demoA few useful answers.
What to know about front desk.
Arrival dates, room assignments, guest information and readiness provide the context for check-in.
Review the departure and guest balance, then follow room preparation through the room and housekeeping views.
Compare the plans, then confirm room count, module access and onboarding needs with the team.
Keep your operation connected.
Explore productProduct
Reservations
Find a room, record the stay and keep changes in one reservation calendar. Give reception a clear starting point for every arrival.
ProductHousekeeping
Give reception and housekeeping one clear reference for dirty, clean and inspected rooms, with maintenance blocks kept in view.
SolutionsFront Desk Teams
Prepare arrivals, handle stay changes and coordinate room assignments with housekeeping and finance.
See Lodge Deck in action
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