Record ownership
Identify which system is the reference for each room, guest and financial record.
Review the cost and operational work of separate reservation, distribution, messaging and finance systems.

Separate tools can work well. Review where room, guest and payment updates need re-entry or extra checking before choosing your next setup.
Identify which system is the reference for each room, guest and financial record.
Review which fields synchronize and who handles discrepancies.
Count the actual handovers and re-entry work required for a typical stay.
Review subscriptions and services together with the cost of changing the setup.
List the records, tools, exports and exceptions your team uses.
Walk through the same sample stay and assess the information available at each handover.
Agree requirements, migration scope and training before selecting a new setup.

Identify the source of truth for each record. Compare the connection behaviour, staff handovers and total scope of the current setup.
See this workflow in a demo| Decision | Review your current setup | Explore in Lodge Deck |
|---|---|---|
| Guest record | Identify which tools hold contact details and preferences. | Review the connected guest profile. |
| Room inventory | Document room mapping and update behavior across tools. | Review reservations and distribution against the same inventory. |
| Billing | Map re-entry, exports and reconciliation responsibility. | Explore recorded charges and payments on the guest folio. |
| Subscriptions | Review the tools and services needed for the full workflow. | Compare the applicable plan and integration scope. |
What to know about disconnected tool stacks.
Bring your daily challenges. See how your team can manage them in one workspace.