Guest portal access
Send a secure link that helps guests return to their stay information.
Email & SMS
Email onlyGive guests a clear link to their stay.
Use the configured email delivery service to send guest portal access and stay-related emails.
Guest portal accessProperty identity
LodgeDeckEmail & SMS
Operational email is supported. SMS and automated marketing campaigns are not currently available.
Built around your day
Know what connects.
Use the configured email delivery service to send guest portal access and stay-related emails.
Property identity
Use your property’s configured sender details and mail settings.
Stay context
Keep reservation references and guest contact details associated with the message.
Delivery setup
Configure and test the mail service before using guest emails.
How it works
Set up with a clear next step.
- Step 1
Configure email
Set the property’s sender and mail settings.
- Step 2
Check guest details
Make sure the reservation has the right email address.
- Step 3
Send the access link
Give the guest access to the portal for their stay.
Connected to the daily work
Guest portal access
Send a secure link that helps guests return to their stay information.
See this workflow in a demoA few useful answers.
What to know about email & sms.
A native SMS delivery workflow is not currently verified.
The property workspace includes mail settings. Confirm the service configuration before sending.
This page covers operational email. Marketing automation is not part of the verified workflow.
Keep your operation connected.
Explore integrationsProduct
Guest Profiles
Bring stay history, preferences and requests into a connected guest profile.
ProductFront Desk
Coordinate arrivals, departures, in-house guests and room assignments in a focused front-desk workspace.
IntegrationsAPI & Webhooks
Tell us which records your team needs to exchange. Public API access and outbound webhook subscriptions are not currently available.
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