Front Desk Teams

A confident welcome starts here.

Prepare arrivals, handle stay changes and coordinate room assignments with housekeeping and finance.

Arrival listsReadiness handovers

Built around your day

Everyday work, connected.

Keep arrivals, ready rooms and guest balances within reach. Give each shift a usable plan for the busiest moments at reception.

Review arriving guests and room assignments before reception gets busy.

Check room status and cleaning progress when an early guest arrives.

Follow room moves, extensions and additional requests in the reservation record.

Review the folio and departure details before closing the stay.

How it works

Step 1
Prepare the desk
Review the arrival and departure lists and identify exceptions.
Step 2
Handle the guest
Follow the reservation into assignment and service requests.
Step 3
Hand over the work
Leave the next shift with the updated stay, room and payment context.

A closer look

Follow arrival preparation, stay changes and departure details in the same reservation context. Keep housekeeping and finance in the handover.

What to know about front desk teams.

Start with the daily workflow on this page. Review the related modules and confirm the plan and integration scope for your property.

Bring your daily challenges. See how your team can manage them in one workspace.

See your daily workflows Bring your team’s questions